Can I get expedited shipping?
At this time we don’t offer expedited service. We work as fast as we can to get all orders out as soon as possible, but can’t guarantee your items will arrive by a certain day because it depends on your address, the post office and other relevant factors.
Can I cancel the order I just placed?
Except for custom products, it is possible to cancel your order if you email us within 5 hours of placing your order. In addition, you can always return your item once it comes for a full refund including the shipping costs.
I have other questions.
No problem! Email us at [email protected] and we’ll be happy to help you out.
Is all of your merchandise new?
Yes, all of our merchandise is new and not worn.
What if I received an incorrect or defective item?
Please contact us ([email protected]) for a FREE RETURN LABEL. We’ll of course have the correct item sent out to you right away!
Do you offer discount codes?
Yes, we do offer standard discount codes some period during a year; however please follow our website for updated information. Not a member? Please sign up now. Also, make sure and sign up for our email list so that you don’t miss out on special offers.
Do you offer Bulk Pricing?
We offer bulk pricing on orders of 100 pieces or more. If you would like to request a Bulk Quote you can email us for a better deal and our Sales Team will provide you with a quote.
What should I do if I lose my password?
Once you have selected “Sign In” in the upper right hand corner of our site there is a link where you can click “Forgot Password.” Once you select this option you can enter in your email address and password reset instructions will be emailed to you.
What should I do if I forgot my username?
Your username is your email address. If you do not remember which email address you used when you set up your account, please send us a message via our official email ([email protected]) and we can look up this information for you.
I am with a school. Do you accept purchase orders?
Yes, we accept signed Purchase Orders from approved schools. Please contact our Sales Team at [email protected] to receive instructions on how to be approved and submit your PO.